Frequently Asked Questions
Everything you need to know about shopping with Sundance Clothing
What is your shipping policy?
We offer standard shipping on all domestic orders, typically arriving within 3-5 business days. Expedited shipping options are available at checkout. Orders over $150 qualify for free standard shipping.
How do I return or exchange an item?
If you are not completely satisfied with your purchase, you can return or exchange unworn items with original tags within 30 days of delivery. Please use our online portal to generate a prepaid return label.
How do I know which size will fit me best?
Each product page includes a detailed size guide with specific measurements. Because we curate various designers, we recommend checking the 'Fit Notes' section for advice on whether an item runs true to size, small, or oversized.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna.
Are your materials sustainably sourced?
Sundance Clothing is committed to conscious fashion. We prioritize collections made from organic cotton, recycled polyester, and linen. Look for the 'Eco-Friendly' badge on our product descriptions for sustainable choices.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.